Privacy Policy

Last updated: January 2026

1. Introduction

Bright Tuition London ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website, contact us, or engage with our tuition services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data Controller: Bright Tuition London

Email: info@brightedu.org.uk

Telephone: 0208 0584 560

3. Personal Data We Collect

We may collect and process the following information:

a) Information you provide to us

  • Student name and age
  • Parent/guardian name and contact details
  • Email address and telephone number
  • Enquiry details submitted through contact forms
  • Information about learning needs or accessibility requirements (where provided voluntarily)

b) Information we collect automatically

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Date and time of visits

This data is collected through cookies and similar technologies.

4. How We Use Your Information

We use personal data to:

  • Respond to enquiries and provide information about our services
  • Deliver tuition and training services
  • Communicate with clients, parents/guardians and students
  • Arrange lessons and manage timetables
  • Meet safeguarding and legal obligations
  • Improve our website and services

We do not use personal data for automated decision-making or profiling.

5. Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent – where you have given clear permission
  • Contract – to provide tuition services
  • Legal obligation – safeguarding, child protection, and record-keeping
  • Legitimate interests – running and improving our services
6. Sharing Your Information

We do not sell or rent personal data. We may share information only where necessary, including:

  • Tutors working with the student
  • IT and website service providers
  • Regulatory or legal authorities where required by law

All third parties are required to keep data secure and confidential.

7. Safeguarding and Children's Data

We take children's privacy seriously. Personal data relating to students under 18 is:

  • Collected with parental/guardian consent
  • Used only for educational and safeguarding purposes
  • Accessed only by authorised staff

All tutors are Enhanced DBS checked and safeguarding trained.

8. Data Retention

We retain personal data only for as long as necessary:

  • Enquiry data: up to 12 months
  • Student records: for the duration of tuition and a reasonable period afterwards
  • Legal and safeguarding records: as required by law
9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of data (where applicable)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

ICO website: https://ico.org.uk

10. Cookies

Our website uses cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings.

11. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: